Tuesday 11 November 2014

Argos: Hip Hopping to #christmas


Argos's Christmas alien: SO last year.  Picture Marketing
Argos has produced something very different from the rest of the High Street this Christmas.  Get Set for Advent also marks a departure for Argos, which has traditionally based their Christmas ads around a family of aliens.

The new campaign is described by Marketing magazine: it is an up-tempo offering, based around a giant advent calendar containing gifts, BMX bikers, shiny reindeer, dancers, and other performers.  The dancing child at the top of the set is said to represent the fairy on the top of a Christmas tree - a mixed metaphor, perhaps, but never mind.

Overlaying the images is an atypical soundtrack: less brass band and more inner city hip-hop.  The music is by Run DMC, is called Christmas in Hollis, and is available for download from iTunes or the Android store.  Argos knows it is talking to the smart phone generation and Run DMC is the real thing, a band hailing from Queens, New York.  The ad "Will deliver energy and excitement into millions of living rooms to provide a modern twist to Christmas", according to their head of brand marketing.

This 21st century approach may be part of a wider campaign to modernise its image: the old catalogue in store is to be replaced by tablets and is targeting Amazon with a same-day delivery policy. Backing this up they have launched a Santa List app allowing children to make a digital wish list via their smartphone or tablet.

This foregrounding of the music matches what is being done by John Lewis and by Asda, both of whom feature new recordings which are available separately for sale.  But while these two make a point of having the proceeds donated to charities, Argos's is a profit-based transaction.  Christmas in the Hollis is an established number for the band and has been available without Argos's help since 2009.



The ad was premiered on TV on November 6, in a commercial break during Coronation Street.  25 years ago that would have given them an audience of 30 million; these days it is a more modest 7.5 million.  The ad was also posted to YouTube where it has gained 200,000 viewings in 5 days.  John Lewis's equivalent managed the same in its first couple of hours.

The 21st century impetus of the new advertising and app doesn't seem to have translated to social media.  Although Argos have 100,000 followers on Twitter the nearest they get to a hashtag is #christmas and #christmasad.  Hardly meme-generating.  Similarly their Facebook page links to the advert on YouTube and promotes the app, but doesn't try and develop an engaging narrative.

Curiously, Argos released a YouTube video simultaneously called Get Set for Emma Bunton, promoting the former Spice Girl's range of clothing and footwear.  This doesn't seem to have been promoted and at the time of writing was getting just 100 hits a day.

Overall the Advent campaign is surprising and refreshingly different.  But Argos seems to missing opportunities to engage with its fans, rather than merely selling them stuff.  While Argos and John Lewis have their artists and favoured charities promoting the social media campaign, there is nothing from Run DMC on Twitter.

Hip hip may be the face of the new Argos, but they need to try harder.

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